- MadeToPromo products (excluding monogrammed / personalized, screen printed, custom products, retired and /or sale merchandise) can be returned or exchanged within 14 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs.
- Returns must receive prior approval and the merchandise must be returned unused, unwashed and in the original packaging. The condition of the product is left at the discretion of MadeToPromo.
- Customers are responsible for all shipping expenses on the returns of MadeToPromo products.
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